eBay Completes the Acquisition of Ticket Utils

 

UPDATE: eBay has completed the acquisition of Ticket Utils, a leading independent provider of software that helps large ticket sellers manage inventory and distribution.  Ticket Utils has become part of eBay Inc.’s StubHub organization, supporting StubHub’s efforts to ensure that sellers have effective tools to improve their selling experience.

The below posting was originally published on July 14th 2016:

StubHub to Improve the Selling Experience With the Acquisition of Ticket Utils

World-class ticket management system to offer easier and more effective inventory, distribution and pricing on global scale

eBay Inc. today announced an agreement to acquire Ticket Utils, a leading independent provider of software that helps large ticket sellers manage inventory and distribution.  Ticket Utils will become part of eBay Inc.’s StubHub platform, the largest ticket marketplace in the U.S. With this acquisition, StubHub will enable large sellers on StubHub to enjoy a best-in-class solution for inventory management, ticket distribution and internationalization of their inventory.

sh_ticket_horizontalTicket Utils is already a favorite among ticket sellers because of its ease, reliability and multi-device accessibility. Ticket Utils’ platform and feature set are expected to help maximize sell-through and better automate the inventory management process for large sellers on StubHub. Ticket Utils also supports multiple currencies and language, which will enable sellers to operate more effectively in international markets and take advantage of StubHub’s significant global expansion through our planned acquisition of Ticketbis.

“As StubHub seeks to become a truly global brand, we are working on new ways to ensure that sellers have effective, useful tools to better manage their inventory, pricing, distribution and internationalization,” said StubHub President Scott Cutler. “Ticket Utils is an example of the ways in which we are listening to our customers and working to improving their selling experience, which is a benefit to our business and theirs.”

Ticket Utils offers robust functionality for sellers, including:

  • Desktop and mobile access
  • Instant download and advanced PDF/barcode management
  • Broker hub for one-click broker-to-broker transactions and a built-in broker-to-broker chat tool
  • Instant online stores for sellers
  • Auto-invoice and Quickbooks integration
  • Maps and seating charts

“Ticket Utils has a strong history of providing large ticket sellers a sophisticated tool for managing their inventory, and with StubHub, we’ll be able to expand our reach and increase sellers’ success even further,” said Brian Hampel, president of Ticket Utils. “Scaling globally is an opportunity for growth, and we’re especially focused on introducing StubHub sellers to the ease and efficiency of entering new markets with Ticket Utils’ inventory solution.”

The transaction is subject to customary closing conditions. Terms of the deal are not being disclosed.

StubHub Becomes Official Ticket Marketplace of Boston College Athletics

August 22, 2016 – SAN FRANCISCO – StubHub, the world’s largest ticket marketplace, has signed a multi-year agreement with Boston College making it the Official Ticket Marketplace of Boston College Athletics. The agreement is in partnership with Spectra Ticketing & Fan Engagement, provider of integrated ticketing and marketing services, and Fenway Sports Management, the university’s multimedia rights partner.

Football 2014The agreement with BC includes ticketing integration and sponsorship rights for football, men’s basketball and men’s hockey. The partnership marks StubHub’s eighth property in the Atlantic Coast Conference (ACC), and builds on its position as a major partner and sponsor in the collegiate space, working with more than 40 Division I universities. The agreement is StubHub’s first with a university in Massachusetts.

“We are very excited to partner with StubHub to now offer BC fans an improved ticket resale solution,” JM Caparro, Boston College senior associate athletic director of external relations, said. “With StubHub’s dedication to customer service, this partnership was a natural fit to provide our season ticket members with a safe and easy platform to resell any tickets they’re unable to use.”

Through StubHub’s strategic partnership integration with industry-leader Spectra Ticketing & Fan Engagement, BC season ticket members will access StubHub as the official ticket marketplace of the Eagles. The service is a fully integrated ticketing platform, which allows season- and single-game ticket holders the opportunity to resell tickets with confidence and ease on the world’s largest ticket marketplace, while also providing buyers a safe and secure shopping experience, with instant tickets upon purchase, via mobile delivery or print-at-home.

“We are thrilled to further enhance our partnership with Boston College to now provide Eagles fans with access to incredible tickets to athletic events,” said Kim Damron, chief operating officer, Spectra Ticketing & Fan Engagement. “Our partnership with StubHub will provide BC fans with the industry-leading platform to buy and resell tickets via a fan-friendly interface on the world’s largest marketplace.”

The industry-leading technology, paired with StubHub’s wealth of data, will also provide Eagles fans with the clearest pricing guidance and the most accurate recommendations to get the very best value. Every transaction is also backed by StubHub’s 100% money-back Fan Protect Guarantee and access to exceptional 24/7 customer service.

“StubHub is proud to partner with Boston College and Spectra Ticketing & Fan Engagement as we work together with the Northeast’s premier athletic program,” said Brian O’Malley, senior manager, business development, StubHub. “We look forward to working with our partners and the BC community to provide fans an exceptional and trusted ticket marketplace, while also offering a suite of tools that make it easy to buy and sell tickets on-the-go and support the Eagles.”

For the first time, StubHub has engaged with Fenway Sports Management (FSM), the university’s provider of marketing and sponsorship rights management. Included in the portfolio of assets will be digital and in-venue advertising and promotions for football, men’s basketball and men’s hockey games.

“This partnership with StubHub and Spectra will provide Eagles fans with access to a best-in-class ticketing platform on the world’s largest and most reliable ticket marketplace,” FSM Managing Director Mark Lev said. “We look forward to working with these two industry leaders to further enhance the Boston College Athletic experience.”

 

Contacts

Alison Salcedo / 310.947.2648 / alsalcedo@stubhub.com

Lizz Summers / 617.552.8841 / summerel@bc.edu

eBay Completes the Acquisition of Ticketbis

TB-a-SH-co

 

UPDATE: eBay has completed the acquisition of Ticketbis, an international ticket marketplace with a current presence in 48 countries.  With this acquisition, eBay Inc.’s StubHub business grows its presence across Latin America and Europe and expands into Asia Pacific, becoming the global ticket marketplace leader, as measured by volume of transactions and international reach.

 

The below was originally published on May 24th, 2016:

StubHub to Expand its Global Reach into 47 Markets with the Acquisition of Ticketbis

Serving Fans Across Four Continents, Ticketbis Will Provide Greater Access and Choice in Ticketing for StubHub Customers

San Jose, California – May 24, 2016 – eBay Inc. (NASDAQ: EBAY) today announced an agreement to acquire Ticketbis, an international ticket marketplace with a presence in 47 countries.  Ticketbis will become part of eBay Inc.’s StubHub business, the largest ticket marketplace in the U.S. With this acquisition, StubHub will grow its presence across Latin America and Europe and expand into Asia Pacific, becoming the global ticket marketplace leader, as measured by volume of transactions and international reach.

Today’s news builds on StubHub’s history of innovation and strong tradition of “firsts,” which include forging the first ticket guarantee that covered both buyers and sellers in 2006; launching the industry’s first ticketing app on iOS devices in 2010; being the first ticketing company with stadium naming rights in 2013; and now, becoming an international ticketing leader by adding the Ticketbis business to its offerings.

“In a world where the richest moments in life are becoming less about the things people have and more about the experiences they have to share, the acquisition of Ticketbis will allow us to connect millions more people with inspiring events,” said Scott Cutler, President of StubHub. “The only boundary to an incredible experience is access, and this acquisition will enable StubHub to offer more events on a global basis to fans and event-goers around the world, and to help them discover new ways to enrich their lives.”

“The acquisition of Ticketbis will enable us to significantly scale StubHub’s international footprint,” said Devin Wenig, President and CEO of eBay Inc. “eBay’s global presence will help StubHub acquire new customers as it expands into markets outside of the U.S. This deal reaffirms our commitment to investing in StubHub and helping fuel its momentum.”

“StubHub’s extensive assets will add tremendous value for ticketing patrons and sellers worldwide, especially as we continue our expansion into nascent markets,” said Ander Michelena, co-founder of Ticketbis. “Together, the StubHub and Ticketbis marketplaces represent tremendous value and opportunity for fans around the world to experience the events they love, whenever and wherever they are. We are thrilled to be a part of the eBay family, and we look forward to continuing our innovation in ticketing as part of the StubHub brand.”

The acquisition of Ticketbis is StubHub’s latest geographic expansion, preceded by the launches in Mexico in May 2016, Germany in September 2015 and the UK in March 2012.

The transaction, subject to customary closing conditions, is expected to close in mid-2016. Terms of the deal are not being disclosed.  The acquisition of Ticketbis is not expected to impact the second quarter 2016 or full year 2016 guidance that eBay provided most recently in its first quarter 2016 earnings announcement.

About StubHub

At StubHub, our mission is simple: help fans find fun. We connect fans with their favorite teams, shows and artists and introduce them to the ones they’ll love next. As the largest ticket marketplace in the U.S., we enable fans to buy and sell tens of thousands of tickets, whenever they want, through our desktop and mobile experiences, including our StubHub and StubHub Music apps for iPhone, iPad, Apple Watch and Android. Offering a superior fan experience at its core, StubHub reinvented the ticket resale market in 2000 and continues to lead it through innovation. Our industry firsts include the introduction of the first ticketing application, the first interactive seat mapping tool and being the first ticketing company with stadium naming rights in 2013. Our business partners include more than 60 teams in MLB, NBA, NHL, MLS and NCAA, plus ESPN, NBC Digital, AEG and Spectra Ticketing & Fan Engagement. Throughout North America, the United Kingdom and Germany, StubHub provides the total end-to-end event going experience.  StubHub is an eBay company (NASDAQ: EBAY).  For more information on StubHub, visit StubHub.com or follow @StubHub on TwitterFacebook and Instagram or YouTube.com/StubHub.

About Ticketbis

Ticketbis is an online platform for the sale and purchase of tickets to events worldwide. The online secondary ticketing market has been around in the U.S for over a decade, however, in many countries, this type of business model is relatively new and unknown. Ticketbis is one of the first to successfully export the American-born business model to the regions of Southern Europe, Latin America and Asia. Ticketbis makes it easy for users to attend events all over the world.

Ticketbis, founded in 2009, is based in Bilbao and Madrid, Spain and became a market leader in Spain in its first year.  The company now has a presence in more than 40 countries and is a market leader in southern Europe and Latin America.

About eBay

eBay Inc. (NASDAQ: EBAY) is a global commerce leader including the Marketplace, StubHub and Classifieds platforms. Collectively, we connect millions of buyers and sellers around the world, empowering people and creating opportunity through Connected Commerce. Founded in 1995 in San Jose, Calif., eBay is one of the world’s largest and most vibrant marketplaces for discovering great value and unique selection. In 2015, eBay enabled $82 billion of gross merchandise volume. For more information about the company and its global portfolio of online brands, visit www.ebayinc.com.

Forward-Looking Statements

This press release contains forward-looking statements relating to, among other things, the future performance of eBay Inc. and its consolidated subsidiaries.  These statements are based on eBay’s current expectations, forecasts and assumptions and involve risks and uncertainties.   Actual results could differ materially from those predicted or implied in this press release for a variety of reasons. You can find more information about risks, uncertainties and other factors that could affect our operating results in our most recent Annual Report on Form 10-K and subsequent quarterly reports on Form 10-Q, copies of which may be obtained by visiting eBay’s Investor Relations website at https://investors.ebayinc.com or the SEC’s website at www.sec.gov.  You should not rely on any forward-looking statements. All information in this press release is as of May 24, 2016, and we do not intend and undertake no duty to update this information.

StubHub Engineers Create First Ticketing Chatbot for Skype

In late June, StubHub engineers attended the Bot Hackathon at Skype’s offices in Palo Alto, and ended up celebrating a win for StubHub engineers Pablo Flores and Carlos Lopez.

Pablo and Carlos entered the developer hack-a-thon at the event and took first place in the “productivity bot” category.

The inaugural event was sponsored by Skype and Microsoft to evangelize a new framework that allows developers to build cross-platform bots that work on Skype and also run on KIK, Facebook Messenger, SMS and more.

The first-place StubHub bot was leveraged from a KIK-based proof of concept that Pablo created. It uses a text messaging interface to dialog with users and help them find events in their local areas, ultimately sending users to StubHub to buy tickets.

Today, Skype announced a series of new chatbots for the messaging platform, including the new StubHub chatbot, a fun, simple way to find your tickets out to an amazing event. Read more on the Skype blog, and add the StubHub Bot to find tickets to some of life’s most memorable artists, athletes, performers and experiences in the U.S. and Canada.

StubHub_Skype_OutsideLandsStubHub_Skype_OptionsStubHub_Skype_Sports

 

StubHub Becomes Official Partner of Ole Miss Athletics

Ole Miss LogoStubHub, the world’s largest ticket marketplace, has signed a multi-year agreement with the University of Mississippi to become the official ticket resale marketplace for Ole Miss Athletics. The agreement is in partnership with Spectra Ticketing & Fan Engagement, provider of integrated ticketing and marketing services, and IMG, the university’s multimedia rights partner.

The partnership with Ole Miss marks the sixth SEC property on StubHub’s roster of NCAA partnerships. StubHub is a major partner and sponsor in the collegiate space, supporting more than 40 Division I universities.

“StubHub is the industry leader in the secondary market, and we are excited to provide Rebel Nation the benefits of this partnership,” said Ole Miss Athletics Director Ross Bjork. “StubHub offers a secure, convenient and reliable solution to buy and sell tickets and will work seamlessly with our existing ticketing platforms. Since football season tickets are sold out and only a limited number of single-game tickets remain, StubHub is the best avenue for Ole Miss fans to meet their ticket needs, particularly for SEC games.”

Through StubHub’s strategic partnership integration with industry leader Spectra Ticketing & Fan Engagement, Rebel season ticket holders will access StubHub as their official secondary ticket marketplace. The service is a fully-integrated platform that allows season- and single-game ticket holders to resell tickets with confidence and ease. It also provides buyers a safe and secure shopping experience, with instant tickets upon purchase via mobile delivery or print-at-home.

“We are delighted to enhance our partnership with the University of Mississippi and provide a platform to access great seats and drive fan experiences via the world’s largest marketplace,” said Kim Damron, chief operating officer, Spectra Ticketing & Fan Engagement. “Through our partnership with StubHub, Ole Miss fans will be able to utilize an innovative and fan-friendly platform to buy and resell tickets, and get the best value they’re looking for.”

The industry-leading technology, paired with StubHub’s wealth of data, will also provide Rebel fans with the clearest pricing guidance and the most accurate recommendations to get the very best value. Every transaction is also backed by StubHub’s 100% money-back Fan Protect Guarantee and access to exceptional 24/7 customer service.

“We are thrilled to expand our reach in the SEC with a power school like Ole Miss,” said Brian O’Malley, sr. manager, business development, StubHub. “As we work with Spectra Ticketing & Fan Engagement to offer the technology and tools for a truly seamless and secure ticketing experience for Rebel fans, we are also excited to continue our work with IMG to expand our presence at athletic events and connect with the Ole Miss community to make it easier than ever to support their team.”

In addition to the ticketing integration, StubHub will receive a portfolio of sponsorship and marketing assets, including social collaborations as well as digital and in-venue advertising and promotions at football and basketball games. This includes activations such as StubHub’s signature “Move of the Game,” wherein an Ole Miss season ticket holder is surprised with upgraded premium seats at an athletic event. The sponsorship and marketing rights are managed by IMG, the multimedia rights holder and sports marketing company for Ole Miss Athletics.

Ole Miss joins five other SEC schools in the StubHub portfolio; Louisiana State University and Mississippi State University (2016); University of Georgia (2013), Auburn University (2012) and University of Alabama (2012).

StubHub Becomes Official Partner of the Mississippi State Bulldogs

UNLV_interim_LOGO_SHEETStubHub, the world’s largest ticket marketplace, has signed a multi-year agreement with Mississippi State University, in which it will become the official ticket resale marketplace of the Bulldogs. The agreement is in partnership with Spectra Ticketing & Fan Engagement, provider of integrated ticketing and marketing services and Learfield, the university’s athletics multimedia rights partner.

With the agreement, Mississippi State becomes StubHub’s fifth SEC property on its roster of NCAA partnerships, and builds on its position as a major partner and sponsor in the collegiate space, working with nearly 40 Division I universities.

“Mississippi State Athletics is pleased to provide Bulldog fans with an advanced — and secure — ticketing platform as a result of its relationships with StubHub and Spectra,” said Scott Wetherbee, Senior Associate AD for External Affairs. “We know providing a trusted destination for both buying and selling tickets is an important service for our fans.”

Through StubHub’s strategic partnership integration with industry-leader Spectra Ticketing & Fan Engagement, Mississippi State University season ticket holders will access StubHub as the official ticket marketplace of the Bulldogs. The service is a fully-integrated ticketing platform, which allows for season- and single-game ticket holders the opportunity to resell tickets with confidence and ease on the world’s largest ticket marketplace, while also providing buyers a complete experience, with instant tickets via mobile delivery or print-at-home.

“We are thrilled to further enhance our partnership with Mississippi State University to include our strategic partnership integration with StubHub,” said President and Chief Executive Officer, Spectra Ticketing & Fan Engagement Dave Butler. “Our partnership with StubHub provides Bulldog fans with an easy-to-use and fan-friendly platform to buy and resell fantastic tickets to Mississippi State’s events on the world’s largest marketplace.

The industry-leading technology, paired with StubHub’s wealth of data, will also provide Bulldog fans with the clearest pricing guidance and the most accurate recommendations to get the very best value. Every transaction is also backed by StubHub’s 100% money-back Fan Protect Guarantee and access to 24/7 customer service.

“In cooperation with Learfield and Spectra Ticketing & Fan Engagement, StubHub is proud to partner with Mississippi State University, one of the most vibrant and successful athletic programs in all of college sports,” said Brian O’Malley, sr. manager, business development, StubHub. “StubHub has built its business to provide the best possible experience for fans, and we know it all starts with a seamless ticket transaction. We are thrilled to offer Bulldog fans our secure and streamlined platform, making it easier than ever to buy and sell tickets on the go, and ultimately, get into the big game.”

In addition to the ticketing integration, StubHub will receive a portfolio of sponsorship and marketing assets, including social collaborations, plus digital and in-venue advertising and promotions at football and basketball games, which includes StubHub’s signature “Move of the Game,” wherein a Bulldogs season ticket holder is surprised with upgraded premium seats at an athletic event. The sponsorship and marketing rights are managed by Learfield’s Bulldog Sports Properties, the multimedia rights holder and sports marketing arm for Mississippi State Athletics.

“StubHub remains a great partner to us, and a company that continues to evolve and grow in the collegiate footprint,” said Learfield Executive Vice President, National Sales Roy Seinfeld. “We’re glad to have them now representing our partner, Mississippi State, and the passionate Bulldog fan base.”

Mississippi State University joins four other SEC schools in the StubHub portfolio; Louisiana State University (2015), University of Georgia (2013),Auburn University (2012) and University of Alabama (2012).

StubHub Becomes Official Ticket Marketplace of LSU Athletics

EyeOverLSUStubHub, the world’s largest ticket marketplace, has signed a multi-year agreement with LSU Athletics as the official ticket marketplace of the Tigers. The agreement is in partnership with Spectra Ticketing and Fan Engagement, provider of integrated ticketing and marketing services and OUTFRONT Media Sports, Inc., the University’s multimedia rights partner.

StubHub began activation of this agreement with the start of LSU’s basketball season in November of 2015 and will provide its LSU football marketplace for this first time in 2016.

The partnership with LSU marks StubHub’s fourth SEC property on its roster of NCAA partnerships, and builds on its position as a major partner and sponsor in the collegiate space, working with more than 40 Division I universities.

“We are excited about our partnership with StubHub and the opportunities their ticket marketplace has and will provide our fans,” LSU Deputy Director of Athletics Eddie Nunez said. “StubHub is the industry leader and this collaboration will give our fans an easy platform to buy and resell tickets.”

Through StubHub’s strategic partnership integration with industry-leader Spectra Ticketing & Fan Engagement, LSU season ticket holders will access StubHub as the official ticket marketplace of the Tigers. The service is a fully-integrated ticketing platform, which allows season- and single-game ticket holders the opportunity to resell tickets with confidence and ease on the world’s largest ticket marketplace, while also providing buyers a safe and secure shopping experience, with instant tickets upon purchase, via mobile delivery or print-at-home.

“We are excited to enhance our current long-term partnership with LSU Athletics to provide their fans with a seamless, fan-friendly platform to buy and resell tickets on the world’s largest marketplace,” said Dave Butler, president and chief executive officer at Spectra Ticketing & Fan Engagement. “Our strategic partnership integration with StubHub helps to build on the excitement of LSU’s events and enable access to fantastic seats for must-attend games.”

The industry-leading technology, paired with StubHub’s wealth of data, will also provide Tigers’ fans with the clearest pricing guidance and the most accurate recommendations to get the very best value. Every transaction is also backed by StubHub’s 100% money-back Fan Protect Guarantee and access to exceptional 24/7 customer service.

“As one of college sports’ most dynamic schools, StubHub is proud to partner with LSU Athletics,” said Kate Green, head of sports business development, StubHub. “We look forward to working with the Tigers community to provide fans a best-in-class event-going experience, while also offering a suite of tools that make it easier than ever to support LSU Athletics.”

In addition to the ticketing integration, StubHub will receive a portfolio of sponsorship and marketing assets, including social collaborations, plus digital and in-venue advertising and promotions at football and basketball games, which includes StubHub’s signature “Move of the Game,” wherein a Tigers season ticket holder is surprised with upgraded premium seats at an athletic event. The sponsorship and marketing rights are managed by OUTFRONT Media Sports, the exclusive multimedia rights holder for LSU Athletics.

“We are pleased to partner with an industry leader like StubHub,” said Ward Wyatt, general manager of LSU Sports Properties.  “This partnership will provide a great service to all LSU fans and we are excited for the start of the 2016 LSU Football season.”

LSU joins three other SEC schools in the StubHub portfolio; University of Georgia (2013), Auburn University (2012) and University of Alabama (2012).